Video: Cake Order FailIn the bakery business, we get all kinds of weird phone calls. Every once in awhile, we get one from the type of customer who just doesn’t understand the laws of physics or the limitations of cake. Here’s an example of … Continue reading
Video: 10 Solutions to Price Complaints Check it out 125 Building Blocks for Your Bakery Business Video Transcript/Summary Bakers in business. Do you get upset when a potential customer undervalues the cost of your cakes? Does it make you want … Continue reading
VIDEO: Your Foreign Body in Food Stories This is a recap of your experiences involving foreign bodies in the food. Thank you for sharing your stories! Link to Part 1: Hair in Food Link to Part 2: Glass in Pasta + … Continue reading
VIDEO: Drugs in the Cake This is part three in a four part food safety storytelling series, all involving incidents from my food industry career that involve finding things in the food, which didn’t belong in the food. In this video, I tell … Continue reading